Plantome

Legal

Plantome Privacy Policy

Last updated: September 10, 2026

This policy explains how Plantome (“植物引力”) handles information in the Plantome iOS app and related services.

1. Information We Process

Information you provide

  • Plant details and photos, care records, tags, and other content you create.
  • Feedback content and contact details when you choose to provide them.

Information processed automatically

  • Limited device and technical information, such as iOS version, device model, and app version.
  • Necessary purchase or subscription status and app diagnostic information, such as crashes, hangs, performance issues, and limited troubleshooting information.

2. How We Use Information

We use relevant information only to provide plant records, care, synchronization, sharing, recognition, feedback, and subscription features; investigate technical issues; and keep the service secure and reliable.

We do not sell personal data or use it for advertising profiles or tracking across apps or websites.

3. Camera, Photos, and Storage

Plantome requests camera or photo-library permission only when you choose a photo feature, and only for photos you choose to add or take.

Your plants, care records, and photos are mainly stored on your device. When you enable iCloud synchronization or family sharing, relevant content may be synchronized or shared through Apple iCloud and CloudKit. We do not use our own servers to maintain a complete database of your garden content.

4. Online and Third-party Services

When you actively use plant recognition, weather, feedback, or another online feature, the information needed to complete it may be sent to the relevant service.

  • Apple iCloud / CloudKit — optional synchronization and family sharing.
  • Apple WeatherKit — weather for a city you select; Plantome does not request GPS location.
  • Baidu AI Cloud — optional plant recognition for a photo you select.
  • Apple StoreKit — in-app purchases and subscriptions.

These providers may process necessary information under their own privacy policies.

5. Feedback and Diagnostics

When you submit feedback, we process the feedback content, any contact details you choose to provide, and necessary device information to respond and troubleshoot.

Diagnostic information is used only to investigate technical issues and improve app stability. It does not include plant names, photos, care notes, account identity, or precise location, and is not used for advertising or tracking across apps or websites.

6. Purchases, Retention, Security, and Your Choices

In-app purchases are handled by Apple StoreKit. We do not receive your full payment-card information; we process only the status needed to provide membership benefits. Invited iCloud users may access a shared garden only according to permissions you grant, and you can manage members or stop sharing in the app.

We retain information only as long as needed for the relevant feature, troubleshooting, or legal requirements. Device and iCloud data is also subject to your settings. You can manage or delete plant and care data in the app, manage permissions in system settings, and contact us about server-side service data. We use reasonable technical and organizational measures to protect data.

Plantome is not directed to children. If you believe a child has provided information through a service feature, please contact us.

7. Updates and Contact

If our data practices change materially, we will update this page and its “Last updated” date.

Emailsadu0710@gmail.com
Webplantome.cn/support